A message to our UK customers regarding COVID-19

covid 19

As we continue to face uncertain times, we wanted to update you on our approach to the on-going situation regarding COVID-19 (Coronavirus).

As you may know, our electric radiators are produced at our dedicated manufacturing facility in Madrid, Spain. Our factory is operating normally with extra measures in place to protect staff wellbeing.  We continue to have ample stock here in the UK, including our new Simply radiator and Hercules towel warmer and can fully service our wholesale partners.

As ever, our top priority remains the health and safety of our customers, employees and business partners. We will continue to monitor the situation and adapt our service, accordingly, following the guidelines and recommendations set out by Public Health England, the wider UK government and the World Health Organisation (WHO).

All of our office-based employees, including our sales team, are working from home and we have restricted face-to-face meetings to limit social contact as much as possible. However, our sales team is available to meet in branch or on-site if required, following all social distancing guidelines of course.

We will continue to provide any product and technical support as quickly as possible. If you need to contact us the best way is to fill out the contact form on our web site or email us at haverland@haverland.co.uk.  You can also call 03303 651 940.

Wishing you and your families all the best.

The Haverland UK team.